Briar Security

Customer Questionnaire

SALES: 01223 262728

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ABOUT BRIAR SECURITY

Security is our business, your property is our priority

 

Based near Cambridge, Briar Security was established in 1983. Over the last 30+ years, our business has become firmly established as a premier security installer in the Cambridgeshire area and more widely.  

 

Thirty years is a long time. From those first beginnings, Briar Security has continually kept up to date with technological changes and the influence this has on security product enhancements. Our skilled team of engineers are proud to install the very best, cutting edge solutions that are at the top of the security industry.

 

We've not just seen growth in terms of the solutions we provide to suit home and business security needs, but also in the customer base we support. We're incredibly proud of the best in class products and services we deliver and for the long term relationships we hold with our loyal, wide ranging customers. Testament to the high quality approach we take at Briar Security, a high percentage of new business continues to come to us through valuable recommendations from satisfied customers.

NO OBLIGATION SECURITY SURVEY

A PERSONAL APPROACH ... AN IMPRESSIVE PORTFOLIO

 

Customers tell us in our feedback surveys that they like our approach.

Our expert team get to know each and every customer we work with, to truly understand their security needs. The highest level of service for our full range of state-of-the-art security solutions.

 

Customers also tell us they are impressed by our know-how.

Thanks to our embedded security knowledge, we can not only offer a full range of security solutions but the technological expertise behind it too - to provide the very best tailored approach for you or your business.

 

We're committed to ongoing training.

Our engineers regularly participate in product training courses run in conjunction with our partner suppliers - including Risco, Avigilon, Vanderbilt, Scantronic, Honeywell,  RedCare, CSL DualCom, Sony, Panasonic as well as many other leading manufacturers.  

 

 

Briar Security's customer service and expert knowledge is backed by credibility from the leading certification body for the security and fire protection sectors in the UK. We are proudly recognised as an NSI 'NACOSS Gold' Certified Installer, accredited to EN ISO 9001:2015 by the National Security Inspectorate (NSI). 

I would like to compliment your company and workers on the excellent service that you offer. A few months ago I experienced a problem with my alarm the night before going on holiday. Briar dealt with it very speedily in difficult circumstances. Both the administrator and the engineer could not be more accommodating. When the engineer came recently to service my system he was again very pleasant, he arrived at the appointed time and was most helpful. The level of service you offer is very rare and deserves to be commented on, especially as the commitment to good service seems to extend to all of your employees that I have dealt with.

 

DAWN - SAFFRON WALDEN