Briar Security

Customer Questionnaire

SALES: 01223 262728

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Your new security alarm system - 100% operational 365 days of the year


Whilst a new security solution starts with install, that’s just the very beginning. You’ve invested in a system to provide you with protection and support for your home and business, and it’s our priority to make sure it delivers on that. Regular maintenance of fire, burglar and intruder alarm systems if carried out by our dedicated after sales team and service engineers.


Once your new solution is installed, it’s important that it continues to work effectively. When investing in a security solution from Briar Security in Cambridge, we’ll advise you as to the service level agreements we commit to; making sure that your alarm systems continue to deliver the support you need post install.


Maintenance packages are developed in accordance with customer needs and comply with relevant British EN and NSI standards. For example, our CCTV systems are checked every 12 months and intruder alarms twice a year; with our team on engineers available for call out where needed. Just another example of the peace of mind we can provide with security solutions in the Cambridge area from Briar Security.


Briar Security maintenance contracts are also available for any existing security solutions, whether that is an alarm or CCTV camera, in your Cambridge home or business too. Get in touch on 01223 262728 to find out more.

I am absolutely delighted to have chosen Briar Security Systems to fit my house alarm. From the very first phone call to the company, I felt very confident that I had chosen well. I was completely happy that I would be well looked after and that the company was very staight-talking, up-front and clear. I was under no pressure to go with the company, however, I knew I would!! All my concerns were lifted, as all my questions and concerns had been listened too and answered clearly. With-in 2 weeks of the initial visit from the company, my alarm was fitted!! I had a quote emailed to me with-in 3 hours of that initial visit. The engineers that were sent were punctual, polite and friendly. They tidied up as they went aong and had time for all my questions!! They were very knowledgeable. I felt at ease with them in my home and the system was explained to me very clearly. I feel so happy and safe in the knowledge that any aftercare that I may need, will be there for me. I could not have chosen a better company and I do not anticipate any problems or concerns in the future, whatsoever. It is my experience that Briar Security Systems deal with thier clients in a respectful, mannerly and professional way.